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"It’s good to know that you are there when we need you. for all our Energy Service needs."

— Erich Trombley, Supervisor Key Account Management, Southwest Gas

"Lean manufacturing is dramatically reducing the cycle time required to ship our products. The improved cycle times are directly linked to the top-notch customer service we are now able to provide, over 98 percent shipped on time."

— Gerald Jearman, Plant Manager Springs Window

"Once the ideas were brought to the attention of the employees, it happened very quickly. They removed obsolete parts and equipment and made space for their redesigned flow lines. Employees redesigned the assembly process into a cellular flow system for one product line. The Flow Line pilot test conducted on the first product line showed a 64 percent reduction in manufacturing time, a 49 percent decrease in work in process (WIP), and a 33 percent decrease in product travel distance. Most of the decrease in WIP was focused around the product inspection/test area that was formerly the bottleneck."

— Betty Anderson, Operations Facility Manager ABB’s Carson